All Systems Operational

Checkout Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Transport Administration Operational
90 days ago
99.97 % uptime
Today
Returns Operational
90 days ago
99.96 % uptime
Today
API Connectivity Operational
90 days ago
99.98 % uptime
Today
Ingrid Merchant Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025
Resolved - This incident is resolved. No further issues to connect to Best Transport API.
May 15, 10:55 CEST
Monitoring - As of around 09:45 the communication has been working as expected with Best Transport API.
We will continue to monitor this.

May 15, 10:16 CEST
Identified - We have identified that there are issues to communicate with the API for Best Transport, which affects shipment bookings.
We have contacted carrier about this.

May 15, 08:05 CEST
Resolved - The incident has now been resolved and the Returns Service is operational
May 15, 08:54 CEST
Monitoring - The error appears to have been resolved. We are currently monitoring the fix and we will update here as we confirm the resolution of this incident.
May 15, 08:51 CEST
Investigating - We have recently identified an error in the system that affects the Returns Portal.
We are currently investigating this with the highest priority and we will be
updating you with the status of the investigation and resolution of
this issue through this channel. We apologize for the inconvenience in the
meantime and ask for your continued patience as we work on
resolving this matter.

May 15, 08:11 CEST
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.