Postmortem -
Read details
Nov 14, 16:19 CET
Resolved -
The incident has now been resolved. We will be sending a follow up email,
containing a post mortem of the incident, within the next week.
Nov 14, 15:46 CET
Monitoring -
The error appears to have been resolved. We are currently monitoring the system and we will update here as we confirm the resolution of this incident.
Nov 14, 15:15 CET
Investigating -
We have recently identified an error in the Returns Portal system that affects the entire platform.
We are currently investigating this with the highest priority and we will be
updating you with the status of the investigation and resolution of
this issue through this channel. We apologize for the inconvenience in the
meantime and ask for your continued patience as we work on resolving this matter.
Nov 14, 15:05 CET