All Systems Operational

Uptime over the past 90 days. View historical uptime.
Checkout Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
99.95 % uptime
Today
Transport Administration Operational
90 days ago
99.92 % uptime
Today
Returns Operational
90 days ago
99.82 % uptime
Today
API Connectivity Operational
90 days ago
100.0 % uptime
Today
Ingrid Merchant Platform Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2026

No incidents reported today.

May 20, 2026
Bulk Shipment Timeouts
Resolved - The incident has now been resolved. We will be sending a follow up email,
containing a post mortem of the incident, within the next week.
May 20, 14:07 CEST
Monitoring - The error appears to have been resolved. We are currently monitoring the fix and we will update here as we confirm the resolution of this incident.
May 20, 13:37 CEST
Identified - Prio: High
Scope: Bulk Shipments
Update: The issue has been partially resolved as we have addressed the root cause of the timeout issues, we are still investigating remaining complications with the bulk shipment workflows that are causing them to not function as expected and will update as we get further details on what is causing those issues.
May 20, 11:18 CEST
Investigating - We have recently identified an error in the system that affects bulk shipment bookings that result in timeouts.
We are currently investigating this with the highest priority and we will be
updating you with the status of the investigation and resolution of
this issue through this channel. We apologize for the inconvenience in the
meantime and ask for your continued patience as we work on
resolving this matter.
May 20, 08:24 CEST
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Database maintenance
Completed - The scheduled maintenance has been completed.
May 12, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:00 CEST
Scheduled - We will perform database upgrades, which will take place on 2026-05-12 during evening hours (CEST).
System disruptions may occur. We expect the maintenance to go on for up to 30 minutes.
Apr 3, 09:45 CEST
Server maintenance - production
Completed - The scheduled maintenance has been completed.
May 12, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:00 CEST
Scheduled - We will be upgrading the traffic routing layer in front of our services during the scheduled maintenance window. Because this component manages traffic across all products, there is a small possibility of brief service interruptions during the transition. We have taken proactive measures to reduce risk and do not expect any customer impact.
May 7, 10:35 CEST
May 11, 2026
Transport booking issues with Budbee
Resolved - Budbee reports that the issue is resolved. Feedback internally also confirms this.
May 11, 14:02 CEST
Monitoring - Budbee has identified the issue and a fix for this is about to be deployed to their production environment.
May 11, 13:00 CEST
Identified - We are currently looking into an issue with booking of Budbee shipments where no label or tracking numbers are returned in some instances.
We have reached out to Budbee about this and are working together to find a resolution.
May 11, 09:18 CEST
Server maintenance - production
Completed - The scheduled maintenance has been completed.
May 11, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 CEST
Scheduled - We will be upgrading a core component of our service infrastructure to improve reliability and security during the scheduled maintenance window. We have taken proactive steps to minimize risk, and we do not expect customer impact. However, there is a small possibility of brief service degradation or downtime while the update is completed.
May 7, 10:33 CEST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

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