TA: Postnord API is reporting unresponsiveness

Incident Report for Ingrid

Resolved

Postnord confirms the issue on their end due to functionality deployment.
Logged timeframe of issues with connectivity to their API. from 08:03:50 to 08:31:34.

No issues identified on Ingrid's end.
Posted Apr 27, 2026 - 08:40 CEST

Monitoring

Postnord reports that they have mitigated the issue and we are monitoring our logs.
Initial inspection can confirm that the error message has dissappeared.
Posted Apr 27, 2026 - 08:34 CEST

Identified

We have identified and been made aware of booking issue with Postnord where the Postnord API times out in the booking request.
This is being looked in to and escalated to Postnord.
Posted Apr 27, 2026 - 08:15 CEST
This incident affected: Transport Administration.
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