Incident Protocol Initiated - Porterbuddy

Incident Report for Ingrid

Resolved

The incident has now been resolved. We will be sending a follow up email,
containing a post mortem of the incident, within the next week.
Posted Aug 21, 2024 - 11:55 CEST

Monitoring

The error appears to have been resolved. We are currently monitoring the fix and we will update here as we confirm the resolution of this incident.
Posted Aug 21, 2024 - 11:46 CEST

Identified

Prio: High
Scope: All Budbee and Porterbuddy services
Update: The issues stem from an issue with the Budbee API which also affects Porterbuddy
Posted Aug 21, 2024 - 11:40 CEST

Investigating

We have recently identified an error with Porterbuddies services being down.
We will inform you as we get more information from Porterbuddy on the investigation and resolution of the issues
Posted Aug 21, 2024 - 11:37 CEST
This incident affected: Transport Administration.