Postnord integration issue

Incident Report for Ingrid

Resolved

Today at around 12:20 we deployed an update related to a subsystem used in some of our carrier integrations.
Unfortunately this deployment caused a minor outage for some booking operations of Postnord Return products.

The issue was identified by our carrier team and after additional troubleshooting the deployment could be corrected.
Operations was fully resumed around 13:00.

Posted Aug 18, 2026 - 12:20 CEST